All posts by Emily Harbourne

  • How to Build Member Loyalty

    Do you want to build member loyalty but don’t know where to start? Are you struggling to acquire, engage and keep your members? Are you devoting...

  • The Expansive Power of Technology

    Imagine your personal trainers being no longer confined by the four walls of your club. At Crunch, it became a reality when the company partnered...

  • Holly Jolly Marketing

    With the holidays fast approaching, here are a few things your club can do to make the most of the season...(click above to view article)

  • Spice Up Group X

    Help keep members engaged and excited by offering unique and fun group exercise programming...(click above to view article)

  • Virtually a Brand New Life

    A member of Anytime Fitness loses 150 pounds by using Wellbeats' virtual group fitness option...(click above to view article)

  • Ask an Expert on Group X

    You have questions, we have answers. This month, we spoke with Lashaun Dale, the vice president of group exercise, creative, for 24 Hour Fitness, to...

  • Continuing Education is Key

    An educated staff is a productive staff. More than that, an educated staff bolsters your club’s image and credibility, lowers your club’s liabilities and justifies...

  • Filling A Gap

    At THE GYM, an emphasis on customer service comes full circle.  The name THE GYM and its all-caps format seems to do exactly what was...