Employee Experience Drives Member Experience
MXM, Medallia’s partner company to the fitness industry, has just announced the launch of its eNPS platform (Employee Net Promoter ...
Read moreMXM, Medallia’s partner company to the fitness industry, has just announced the launch of its eNPS platform (Employee Net Promoter ...
Read moreFor many clubs, retention is an uphill battle. There are a variety of factors that affect retention, included cleanliness, the ...
Read moreUnderstanding your members’ satisfaction with their reported fitness results is as relevant in your customer experience management program as “sleep ...
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