All posts tagged "staff"

  • The Importance of Having Well-Qualified Staff

    Let’s face it — finding a hard-working, reliable, eager, knowledgeable employee is not an easy task. Someone may have all the credentials and look great...

  • Staying Afloat

    How to maximize on your pool’s wide appeal to a variety of demographics. Aquatics might seem like a topic only relevant in the summertime, but...

  • What Makes a Great Sales Person?

    There are many qualities and characteristics that make a great sales person, but I have picked out some that I think are more important than...

  • Customer Service: Are You A Bore? If You Don’t Listen, Yes

    Dale Carnegie, the author of “How to Win Friends and Influence People,” has some strong things to say about people who aren’t good listeners. He...

  • Come On In

    The front desk staff are some of the most integral players on your team. When members walk into the club after rolling out of bed...

  • Onboarding with the WAC

    The Wisconsin Athletic Club (WAC) is committed to providing the highest quality of service to its members — and that starts with staff as early...

  • Clean Your Way to Improved Retention

    Cleanliness is a valuable, often overlooked way to help keep your members working out in your facility. We rack our brain trying to devise ways...

  • Leading By Listening

    It’s an age-old saying— “teamwork makes the dream work.” Tara Sampson, VIDA Fitness’ director of marketing, said that at her club that means listening to...

  • A House in Order

    Overseeing a fitness department is no easy task. From managing schedules to hiring trainers and instructors to implementing new programming, the list of responsibilities for...

  • Locker Room Safety

    Monitoring a fitness club’s locker room with a consistent inspection program can help reduce the likelihood of it becoming a hazard zone. Slips and falls...

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