24 Hour Fitness, the largest privately owned U.S. fitness club chain, has earned national accreditation from the Better Business Bureau (BBB) and an A+ rating for more than 420 club locations.
“We are very proud of achieving an A+ rating and will continue to focus on providing clean, friendly and well-maintained clubs for a great value to our members and guests,” said Carl Liebert III, the CEO of 24 Hour Fitness. “As a team, we have committed to uphold the high standards of the BBB and will continue to be responsive to the evolving needs of our members.”
The BBB’s accreditation identifies 24 Hour Fitness as actively compliant with the bureau’s accreditation standards, which include an ongoing commitment to ensuring member satisfaction. Having proven its commitment to promptly and adequately responding to member inquiries, the Bureau has affirmed that 24 Hour Fitness lives up to the rigid standards of excellence the BBB has established for the benefit of consumers across the nation. An A+ is the highest rating on the BBB’s Reliability Report and reflects the bureau’s level of confidence in 24 Hour Fitness and its dedication to operating in a trustworthy and accountable fashion.
“The Better Business Bureau applauds companies such as 24 Hour Fitness that commit to achieving national accreditation and upholding the BBB Standard of Trust,” said Sheryl Bilbrey, the president and CEO of the Better Business Bureau of San Diego, Calif., and Imperial Counties.