Life Fitness is striving to better help their customers by announcing its new service parts website, www.lifefitness.com/parts. This new site will allow customers to conveniently order parts and request service online.
“Life Fitness strives to provide the best global network with best customer support available, and not just within the typical workday hours,” said Life Fitness President, Chris Clawson. “This new parts website will give our customers direct access into their account so they can view their order history, their warranty information, and even manage orders for multiple facilities under one account.”
The new website will provide customers with the exact parts list based on the product serial number and item diagrams that include parts images. This resource will help customers ensure they are ordering the correct part. A customer’s complete service order history will now be able to be found online as well.
To set up an online account, customers must make a one-time call to Life Fitness at 800.351.3737 for verification purposes.