It can be lonely at the top as a leader of your club. However, it’s imperative your organization has successful governance from the top-down to provide an ideal environment for members. Without strong leadership, your team will be running at high risk of falling apart.
Amber Martinez, the operating partner of JEM Brands, which owns and operates several Crunch locations across the U.S., sat down with Club Solutions Magazine Podcast host Rachel Zabonick-Chonko to discuss all things leadership, from being accountable to holding your team accountable, having tough conversations and more.
Listen to the full conversation below.
Show Notes
- At 1:05 Martinez provides a personal update and her history with the Crunch Fitness brand.
- Learn how Martinez got to where she is today at 3:41.
- At 7:03 hear where JEM currently stands with location numbers and new potential sites.
- Learn what advice Martinez has for other leaders in the industry concerning leadership strategies at 10:11.
- At 15:07 Martinez details the importance of creating a positive working environment for everybody on staff.
- Find out what leadership learning lessons could help make a big difference at your club at 17:17.
- At 21:29 Martinez shares anecdotes from her experience in having difficult but necessary conversations with coworkers.
- Hear the best piece of advice Martinez has ever been given on leadership at 26:06.
- At 29:44 Martinez details how to handle your emotions as a leader and be a role model for your staff.
- Learn at 32:35 how “soul” sessions at Crunch provided Martinez with essential experience on creating positive energy.
- At 35:14 hear how the most important aspect of your club is the entire process of caring for your staff at the hiring process.
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