It is imperative to have a process in place for cancellations. Make sure you have a pipeline for members leaving....

According to research conducted by The Nielsen Company for the Health Club Media Network (HCMN), the gyms are “in” when...

(Editors Note: The new articles that will come up in the Health and Fitness News section of Club Solutions Magazine...

Selected from a plethora of RetroFitness Facebook fan posts, Donna Dillow Jones of North Laurel, Md., has been rewarded with...

There was an old joke in the clubs about the managers that took people on long drawn out tours. We...

I'm a big fan of lists and having a system in place. The tips below utilize both: My Top Ten...

The number one problem plaguing most health clubs isn’t lead generation, it’s getting the members to stay and pay longer....

Family lifestyle brand Citibabes will be providing enriched childcare and signature children's classes at select Equinox locations, enabling families to...