To deal with change, perhaps the most valuable quality you can develop is flexibility. Form the habit of remaining open-minded and adaptable to new information and circumstances. When things go wrong, as they sometimes will, instead of becoming upset or frustrated, practice looking into the change or reversal for the opportunity or benefit it might contain.
With a clear idea of where you’re going and what you want to accomplish, you develop resilience, which is the ability to bounce back rather than to break. You develop what is called the “hardy personality” and become the type of person who is resistant to the negative emotions that affect people who have no goals or direction.
The first step in dealing with any change is simply to accept the change as a reality.Acceptance is the opposite of rejection or resistance. Acceptance keeps your mind calm and positive. The minute you accept that a change has occurred, and that you can’t cry over spilled milk, you become more capable of dealing with the change and turning it to your advantage.
One of the best ways to deal with the worry that is often generated by unexpected changes is to sit down and answer, on paper, the question: “What exactly am I worrying about?”
When you sit down and define a worry situation clearly on paper, it suddenly becomes less stressful to you, and it will often resolve itself. In any case, when it is clearly defined, you have diagnosed it, and you can now do something about it.
The second step is to ask yourself, “What is the worst possible thing that can happen in this worry situation?” Much worry and stress comes from the refusal to face what might happen as a result of your difficulty or problem. When you clearly define the worst possible outcome, and write it down next to the definition of the problem, you will find that, whatever it is, you can handle it. Often your worries will begin to evaporate as soon as you have clearly determined the worst that might happen as a result.
Now decide to accept the worst possible outcome should it occur. Mentally resolve that, even if the worst possible consequences ensue from this situation, it will not be the end of the world for you. You will accept it and carry on. In fact, it could probably be a lot worse. The very act of accepting the worst possible outcome completes the cycle of eliminating from your mind the stress and anxiety associated with the situation.
You are now ready for the third step in dealing with change, and that is to adjust your behaviors and actions to the new situation. Ask yourself, “What are all the things I can do to make sure that the worst possible outcome does not occur?” Sometimes we call this “damage control.” In the business schools, this is an important part of decision making, and it is called the “mini-max regret solution.” What can you do to minimize the maximum damage that can occur from an unexpected change or setback? As you begin thinking of all the things you can do, you are adjusting your mind to the new information and preparing to take steps to deal with the change effectively.
The final part of this four-step method for dealing with change is to improve on the existing situation. Often, a change signals that your plans are incomplete or that you might be heading in the wrong direction. Serious changes, which seemingly create real problems, are often signals that you are on the wrong track. There is an old saying, “Crisis is change trying to take place.” If, instead of resisting change, like a pine tree that snaps in a strong wind, you bend with change, like a willow tree, you will often find that the change is a healthy and positive step toward achieving your goals.
The mark of a superior person is what is called “tolerance for ambiguity.” This simply means that you have the capacity to deal effectively in a rapidly changing situation. The higher up you go.the greater your income and responsibilities, the higher your status and position.the faster the rate of change will be around you. At every stage, it will be your ability to function with calmness, clarity and quiet assurance that will mark you as the kind of person who is going places in life. In the final analysis, your ability to perform effectively in a world of ongoing change is the true measure of how well developed a person you really are. And the keys are to accept change, to adjust to change, to improve upon change, and then to move on to the next situation. As you continue to do this, you will have such a wonderful feeling of self-control and self-determination that your whole life will be bright and positive, and so will your results.
Brian Tracy is a the author “The Psychology of Selling.” Special offer: To receive your free copy of “Crunch Time!” visitwww.briantracy.com and click on the “Crunch Time!” icon. He can be contacted at 858.481.2977.