Nick Bach’s Secrets to Operational Excellence and Winning Teams

In a recent interview, Nick Bach, the COO of JEM Brands, with over 20 years of experience in the fitness industry, discusses his journey and insights into operational success. Starting as a personal trainer, Bach has held various roles in prominent fitness chains like LA Fitness, 24 Hour Fitness, Orangetheory and Crunch Fitness. He emphasizes the importance of hiring passionate and dedicated people, creating a simple, executable playbook, and leveraging tools for workflow automation and data access to enhance performance.