WellnessLiving is the AI-powered growth engine for the fitness, wellness and beauty industries. Trusted by more than 10,000 businesses and 20 million users worldwide, WellnessLiving doesn’t just help business owners manage bookings, payments, and client data in one system — it brings in new clients, converts more of them, keeps them coming back and wins back the ones who left, automatically. Growth isn’t a task on the owner’s to-do list; it’s running in the background whether or not anyone logs in.
Managing the business is the easy part — any software can do that. WellnessLiving does the hard part: filling the schedule, following up on every lead, catching members before they drift away and showing owners exactly what it’s worth every month. Staff and clients share one connected experience through the Elevate staff app and Achieve client app, with everything from class check-ins to online payments happening in real time, while growth itself runs on autopilot underneath.
WellnessLiving serves health clubs, gyms and multi-location or franchise operations that need the same reliability and reporting visibility whether they’re running one location or 50. Operators and GMs get centralized oversight across facilities without manually driving growth at each one; front-desk and training staff get tools that make the day-to-day easier; members get a seamless way to book, pay and stay engaged.
What sets WellnessLiving apart is how much growth itself is built in rather than bolted on.
The recently launched Marketing Suite pairs AI-generated content with automated email and SMS to re-engage lapsed clients and convert leads on its own — closing an industry-wide retention gap without an operator lifting a finger, and without a separate marketing platform or agency. Add CAASI capturing and booking leads around the clock, a referral engine that turns members into an acquisition channel, white-label branding, franchise-ready enterprise tools and free data migration, and WellnessLiving isn’t a tool a business uses to grow, it’s the system doing the growing.
The result: fewer disconnected tools to manage, and a business that keeps growing even when no one’s actively working it.
Key Features
- AI-Powered Marketing Suite turns browsers into bookings and lapsed clients into regulars, automatically — running email and SMS campaigns, reminders, and win-back sequences off the same record as your schedule and billing.
- CAASI, the built-in AI front desk answers client questions, books appointments, and captures leads 24/7 across chat and text, with phone support built in, so every inquiry gets a response whether staff are on the clock or not.
- Member-driven referrals. Members invite friends straight from their phone; the friend books, the lead lands in the system with the referring member’s name attached and the reward pays itself. No front desk involvement required.
- Automatic revenue recovery. Failed payments get a friendly nudge and update on the spot, and overdue balances get worked before they age into a write-off.
- Elevate Staff App and Achieve Client App. Connected mobile experiences for staff and clients with white-label branding available on BusinessPro and Enterprise plans.
- Enterprise and franchise tools. Centralized multi-location management and custom integrations for chains and franchisors.
- Rewards and loyalty that build habits. Points for spending, attending, referring and reviewing, switched on in one click, so clients keep coming back without an operator lifting a finger.
- Connected operation. Scheduling, online booking, POS and payment processing, and membership management all in one system, so no growth data gets stuck in a separate tool.
- Free data migration and onboarding support. A dedicated setup process designed to get new businesses live with minimal disruption.
WellnessLiving is ideal for multi-location health clubs, gyms, and franchise operations that need centralized visibility across facilities without HQ having to manually drive growth at every unit from growing regional chains to large franchise networks looking to consolidate scheduling, payments, staff management and marketing into one platform with custom integrations built for the franchise model.
Organizations including Curves, Karaté Sportif, Neaumix Fit and LIVunLtd already run their networks on WellnessLiving today.
For more information on WellnessLiving’s all-in-one business management platform visit go.wellnessliving.com or email matt.barnes@wellnessliving.com. For more information on scheduling a personalized demo, click here.
