Engaged members are happy members. Happy members are more likely to be retained than unhappy members. It’s a simple concept, isn’t it? The harder part is creating a strong member engagement strategy from the moment ...
It’s a new year, and your club is brimming with excitement from new and recommitted members resolved to make fitness a reality in 2020. Having a strategy and SMART (specific, measurable, attainable, relevant and timely) ...
Delivering a great small group training (SGT) experience involves extra attention to detail when it comes to your layout, coaching style and training practices. Coaching SGT classes should feel very different than large group exercise ...
A whole new year has arrived, and everyone is thinking the same thing: “What can I do this year to make a more significant impact on my community and my company than I did last ...
Ask most gym members — especially new ones — why they choose to join, and “losing weight” is a common answer. While fitness centers are experts on movement and exercise regimens for weight loss, they ...
Once we cross into the New Year, many people are contemplating a life change, whether it is social, economical, physical or spiritual. Below, find creative ways to attract, engage and inspire members: Referrals Encourage people ...
Member retention is one of the top obstacles faced by today’s gym and studio owners. Specialized studios are rapidly growing, providing more options to fitness goers. The businesses that retain their members do so by ...
Club Automation connects you to your members with innovative engagement solutions, and is an industry-leading software partner. Here, Krista Youngberg, the facility manager of GreatLIFE Golf and Fitness Club, shares how Club Automation has continuously ...
Variety in your programs is a great way to keep members engaged, and trampolines from JumpSport Fitness deliver a wide variety lower-impact workouts that are intense and engaging. These are the perfect way to mix ...
Winning is all about getting a return on the investment you make in your customer experience initiative (CXI). And every company should have a CXI. The CXI should be constantly moving through phases with clarity ...
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