Collections Reimagined: Integrating Cash Flow Recovery
March 5, 2021
Alex Wolf, the vice president of customer success at Swift Financial Services, shares how clubs can reimagine their collections process. Consider this: a 5% increase in customer retention can increase your revenue by 25%-95%. The ...
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Collections Shouldn’t Be One-Size-Fits-All
March 2, 2020
With more than 4,000 debt collection agencies in the U.S., finding a company to handle your past-due accounts isn’t the hard part — the hard part is finding one who “gets it” and can get ...
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