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Challenge Your Members to New Year’s Weight Loss Success
The New Year brings an influx of new members seeking our services to achieve their weight loss and lifestyle goals. Our existing members are also...
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Five-Point Retention Strategy For Success
While we often take the time and effort to budget and strategize for sales success, it is equally important to develop and implement a retention...
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Engage to Retain
It’s common knowledge that the rate of change in the fitness industry is at unprecedented levels, however, despite this innovation and improvement, the same can’t...
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Resilience – A Key Leadership Trait
It’s no secret the pace of doing business today is hectic. As leaders in the fitness industry, we are also facing the additional demands of...
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Plan, Prepare and Prioritize for 2018
While most of us are familiar with setting our own personal goals to achieve New Year resolutions, how many of us apply the same principles...
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Hiring for Cultural Fit
The best hires for your organization are the ones which fit best with your organizational culture. As the saying goes, “hire on attitude, train on...
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The Power of Complaints
We often dread having to deal with customer complaints, but what if we embraced this feedback and used it to improve and grow the business...
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The 3 C’s of Member Retention
While we all understand that we need to focus on member retention, commonly, the traditional approaches often focus on short-term solutions. But, we need to...
