Engage to Retain
It’s common knowledge that the rate of change in the fitness industry is at unprecedented levels, however, despite this innovation...
Read moreDetailsKristen Green is the executive general manager of Aquafit in Australia and was named Australian Club Manager of the Year in April 2020. For more information email kgreen@aquafit.com.au.
It’s common knowledge that the rate of change in the fitness industry is at unprecedented levels, however, despite this innovation...
Read moreDetailsIt’s no secret the pace of doing business today is hectic. As leaders in the fitness industry, we are also...
Read moreDetailsWhile most of us are familiar with setting our own personal goals to achieve New Year resolutions, how many of...
Read moreDetailsWe often dread having to deal with customer complaints, but what if we embraced this feedback and used it to...
Read moreDetailsWhile we all understand that we need to focus on member retention, commonly, the traditional approaches often focus on short-term...
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