Column

The other day, I was watching the show “Undercover Boss,” and began to reflect upon my own club and how it performs when I am...

Important notice! The days of empty classes and poor group fitness programs are over.  Let’s face it, we spend all day waiting to find out...

We’ve discussed in past articles the importance of automated external defibrillators (AED) and knowledgeable staff members inside the club. Recently at a Planet Fitness location...

For many of you who’ve watched the CrossFit Games, or even done a CrossFit “Workout of the Day,” the concept of CrossFit for children probably...

In my last blog, I described why many sales employees struggle with the first ten minutes of the presentation. I wrote about the significance of...

Servicing a client refers to exceeding a client’s expectations regarding their experience in training. When the trainer takes the time to anticipate the needs and...

Photos courtesy of Shara Tochia. In London, UK, a concept called a “fitness rave” is taking the London fitness scene by storm. Put on by...

If you don’t tell your team your expectations, they won’t be able to achieve them. Successful business owners and leaders set very clear expectations for...