All posts tagged "supplier voice"
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Time, Money and Results: How Clubs Get More of Each
With the top clubs in the industry emphasizing more service-driven activities as opposed to sales-driven activities, it’s easy to understand club operators are finding it...
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Franchise Business and the Support Platform
Fitness franchising continues to gain momentum, especially with boutique clubs. Of those people who belong to a gym, over 40 percent are members of boutique...
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Helping People Focus on Activity and Movement
Is the 10,000 steps a day target the right currency for people to be focused on? For a long time now, the thought and guidance...
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6 Imperatives of Excellence in Your CX Initiative
Forrester Research has been busy in the customer experience management space. Their most recent wave report, the 2018 fourth quarter, defined the leaders in this...
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Active Aging: Your Club’s Future
Consider these two factors: increasingly, more of us will hope to enjoy a longer life with more of those years spent in good health. Any...
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Increasing Membership Acquisition with Conversational AI
Artificial intelligence (AI) as a business tool for health clubs has never been more practical. More specifically, the application of conversational AI to the sales...
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Strengthen Safety at Your Facility
Members choose your facility to improve their fitness and overall well-being. Integrating safety into the daily activities at your club improves the environment and reduces...
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Weight Loss Programming Without Fear
More than half of gym members indicate weight loss as a primary reason for joining. But studies show exercise alone will not result in substantial...
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Improve Customer Service with Two-Way Radios
The amount of time it takes for staff to respond to everyday issues can be the difference between a return visit and checking out the...
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Hiring and Managing Your Best Staff
When it comes time to grow and expand your business, hiring more staff becomes necessary. Since these people are an extension of you and your...
