Collections Reimagined: Integrating Cash Flow Recovery
March 5, 2021
Alex Wolf, the vice president of customer success at Swift Financial Services, shares how clubs can reimagine their collections process. Consider this: a 5% increase in customer retention can increase your revenue by 25%-95%. The ...
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Cut Operational Costs in Six Steps
March 3, 2021
Danielle Orlick, the chief customer officer at NetGym, shares how gym operators and club owners can cut $50,000-plus in annual operational costs. While gyms and studios are forced to adapt to the new reality of ...
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The Litigation Process: Lawsuit-Proofing Your Fitness Business
March 1, 2021
Max Goodman, a partner at the law firm, SmithAmundsen, LLC, outlines the litigation process, how to avoid it and how to address it. Hundreds of lawsuits are filed each year against fitness facilities. These lawsuits ...
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