Month: July 2011

You may have heard about the effectiveness of quarterly personal training with a membership, but what if you added a ...

How many of your members know who your manager is? Do they know the owner of the club? I believe ...

How many times do we hear (or overhear) members declare that they did not eat before working out? It sometimes ...

How would you describe the personal training experience at your club? More importantly, how would your members describe your personal ...

Summer has finally reached the majority of the United States and temperatures have reached a point where some places are ...

There are many reasons that prospects join a gym, but the most common reason is probably to manage weight. However, ...

One common question I get from owners is, “How do I get my staff to sell more or have a ...

Are you communicating with your new members in any way other than e-mail? Nothing beats a phone call during the ...