Protecting your health club from liability and risk is one of the most important things you can do for your business. Bill Beck, the President of Club Fit, explained why his partnership with The Cincinnati Insurance Company has been such a beneficial one in this endeavor.
CS: Why did you decide to partner with The Cincinnati Insurance Company?
BB: We were shopping our insurance and our broker reached out to them. He told me they were an excellent company looking to make a strong commitment to the fitness industry. It turns out that they had great pricing and have been very easy to work with.
CS: What have been the benefits of the partnership to your business?
BB: Cincinnati Insurance has taken a very proactive approach to helping us reduce our risk for claims. They visit one or two times each year to tour our clubs. While touring they point out areas where we can reduce our liability risks. Last year I was invited to a club roundtable they held where I was able to get more education on liability-reducing procedures. This roundtable was a dual success for me as I was also able to meet some great club operators to network with.
CS: Is there anything about working with The Cincinnati Insurance Company that pleasantly surprised you?
BB: Brian Rawlings, the National Program Director of Fitness, Sports and Recreation for Cincinnati Insurance, and his team, have been a great surprise. They want to partner with the companies they work with to drive down the risk of claims, which really helps them and us in the long run.
CS: How would you say The Cincinnati Insurance Company compares to other insurance companies?
BB:I’ve never worked with a company that took such a proactive approach to reducing claim risk, while at the same time being sensitive to the fact that there are only so many hours in a day to devote to any one business process.
CS: What would you like other club owners to know about partnering with The Cincinnati Insurance Company? How could they benefit?
BB: Cincinnati Insurance has been a great find for us. We pay a fair price and get excellent service on the claim side of the business. More importantly though we get a partner in business who works hard to help us see liability risks and improve them before they become claims.
For more information about The Cincinnati Insurance Company and how it can help your club, click the banner below.
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Rachel Zabonick-Chonko is the editor-in-chief of Club Solutions Magazine. She can be reached at rachel@peakemedia.com.
