What challenges do facility managers face in the locker room? Dealing with lost keys, forgotten pins, theft and members claiming lockers for long periods of time are just a few examples. In response to these operational hurdles, more and more facility operators are choosing to invest in intelligent locker systems.
These Near Field Communication (NFC) electronic locking systems use the latest contactless technologies to deliver both improved operations and member experience. Radio Frequency Identification (RFID) technology — the basis for NFC — has been in use for multiple decades to create improved locker management solutions across multiple industries, including water parks, logistics, universities, hospitals and more.
An electronic locking system uses a credential, containing an embedded electronic chip, that can store information and communicate with other devices via radio wave transmission. Credentials come in the form of a membership card, wristband, key fob, or even NFC-enabled mobile phone, and can be used not only as a locker key, but also as a medium for access, payment and identification.
Here are a few features of an intelligent locker system that every club operator should know:
Easy Management: Smart credentials, in contrast to mechanical keys, offer a range of benefits. If a member loses their credential, it can be quickly cancelled and easily replaced at little cost. Additionally, if a member forgets their locker number, an information terminal can display that number, without requiring any assistance or time from staff.
Integrations: Some systems can be integrated with additional NFC applications, such as access control or cashless payment, to create a system solution, whereby clubs can require a member to check-in before using lockers. Not only does an integrated system solution encourage member check-in, but it allows members to conveniently check-in, use a locker or networked fitness equipment, and make payments, all with one membership credential. No need for cash or cards.
Increased Security: Electronic locking systems can store the history of openings and closing of a lock, so operators can easily determine who opened which locker and when. For additional security, there are alarm systems that can deliver an audible alarm either at the locker or at the front desk.
Flexibility: Various operating modes provide the flexibility to make all lockers available or to individually assign or rent lockers for a defined time period. For facilities with limited locker resources, where efficiency is needed, an electronic locking system can be programmed to prevent members from using more than one locker.
Cost Savings: Ultimately, and most importantly, the eliminated costs associated with lost mechanical locker keys and locker room maintenance, translates to an easy-to-calculate return on investment.
Choosing the right lock can make the difference between success and a waste of time and resources. If managing your lockers has become a burden, or if your members are unsatisfied, be sure to consult with an expert early on in the planning process. As always, thoroughly investigate your options.
Gerhard Pichler is the business development manager of GANTNER Technologies. Contact him for more information at 844.703.1139 or gerhard.pichler@gantner.com.
