How Jonas Fitness Helps Mt. Hood Athletic Club Operate in the Best Way Possible

Good club management software can give your club a competitive advantage, and Jonas Fitness delivers industry-leading reporting, payment and software solutions that enhance the experience for both members and staff.

Mt. Hood Athletic Club, a full-service athletic club in Sandy, Oregon, picked Jonas Fitness when searching for “a more robust system,” according to Sandra Sites, the membership and marketing director at Mt. Hood. After comparing software companies in the industry, Mt. Hood found Jonas “was the most user-friendly and robust, and provided the back office support we were looking for.”

Here, Sites share the positive experience Mt. Hood has had while partnering with Jonas:

How has Jonas Fitness helped your club improve its daily operations?

In our daily operations, the software’s user-friendly system allows us to operate our business in the best way possible. We use many of their programs, such as Jonas Messaging, Empower M.E. and Join Online. They also integrate with our app seamlessly. 

Why is it so important to have a great CMS partner like Jonas Fitness?

Jonas is our merchant service provider, so we have all our needs met. We were one of the first clubs in the Northwest to bring on Jonas and since then, we have gone through many upgrades with the software. They have really upped their development in the last couple of years by listening to single club owners like us.

How would you describe Jonas Fitness’s customer service?

They have always provided one-on-one attention to us. They flew in staff to audit and assist us to ensure we were getting the best out of their software. Their customer service line is available at all times, and we have always had our Jonas representative get back to us immediately. They have really gone above and beyond to help us. I would encourage any club to really look at Jonas, and I am happy to answer questions from potential clubs.

For more information, check out Jonas Fitness online.