Using Automated Reports, Emails and Texts
June 1, 2019
Are you taking advantage of the communication features your club management software (CMS) offers? This is something that should be considered not only for incoming purposes for yourself and fellow managers, but for outgoing purposes ...
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Minimizing Member Credit Card Disputes
August 31, 2018
A merchant chargeback, also known as a collaboration dispute, occurs when a member contacts their card-issuing bank to make a claim against a charge that appears on their statement. In health clubs and fitness centers, these ...
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Should Our Club Charge an Annual Fee?
December 1, 2017
If your health club is not currently charging an annual fee, this is the time to consider it and potentially implement it for 2018. Clubs of all sizes are either starting with or incorporating a ...
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