Are you taking advantage of the communication features your club management software (CMS) offers? This is something that should be considered not only for incoming purposes for yourself and fellow managers, but for outgoing purposes ...
A merchant chargeback, also known as a collaboration dispute, occurs when a member contacts their card-issuing bank to make a claim against a charge that appears on their statement. In health clubs and fitness centers, these ...
If your health club is not currently charging an annual fee, this is the time to consider it and potentially implement it for 2018. Clubs of all sizes are either starting with or incorporating a ...
Club operators should periodically take a minute and validate that good operations procedures are in place and up to date. Here are some items to review: Website Management and Online Joining. Increase operational efficiencies, and ...
Cash in now by using a tool that’s right there — your computer software. You have the technology, now put it to work. Begin with the big thing, managing the dues line. The most successful ...
Many club operators struggle to hit their projections each year. Oftentimes this is due to not monitoring results. As any consultant or sales expert would say, you live and die by the numbers — you ...
Is it possible to run a health club and take a vacation, too? Here’s how a combination of good staffing, technology and planning can get you away and generate revenue too. Take Advantage of Summer: First ...
January is upon us, which is the best month for health clubs to engage and sell new memberships. So now’s the time to know: Is your website ready for online joining? If not, it should ...
How simple are your club management software reports to operate, understand and utilize for true decision making? If you are considering selling or purchasing a facility, having information at your fingertips is so important in ...
Generating high-quality sales leads in the fitness industry does take work. Any industry consultant will still say buddy referrals are the best sources, and word-of-mouth from an existing member is critical. Getting the leads while ...
