What Job Is She Trying To Get Done?
The “Jobs” theory is a concept developed by Clayton Christensen at Harvard Business School. It has been so successful in ...
Read moreThe “Jobs” theory is a concept developed by Clayton Christensen at Harvard Business School. It has been so successful in ...
Read moreWhat motivates your team to perform? How do you know they are getting the job done? How do THEY know ...
Read moreI spend almost all of my time helping companies with their customer experience strategy. Operational Customer Experience Management (OCEM) takes ...
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