Tag: Customer Service Blog

Last week, I discussed how even small changes to your club (such as a fresh coat of paint), can make ...

Certainly there is something to say for the clubs that amass more than 100,000 square feet. However, what those clubs ...

The Cage at ROK Fitness. Unhappy With The Franchise Model, One New York Owner Struck Out on His Own Michael ...

The Dynamic Health and Fitness team. On December 5, 2013, Dynamic Health and Fitness in Lexington, S.C. celebrated its first ...

Whether your establishment is at its peak or valley stage of business growth, now is the time to identify what ...

Managing the front desk of your club is one of the most important aspects of the business. The front desk ...

Last Saturday, the infamous organization TEDx came here to Gainesville to host a series of TED talks on the University ...

No one enjoys having to deal with member complaints. But you should! These less-than-positive experiences are some of the biggest ...