Tag: Customer Service Blog

The fitness industry is a relationship business. Here learn how to navigate current member expectations and how to deliver great ...

January 2022 Club of the Month, presented by ABC Fitness Solutions: Gold's Gym Metro DC, est. 2020 For any business ...

Calhoun Beach Club located in Minneapolis, Minnesota, has one mission: to help make a difference in the community.  Cari Tschida, ...

“Value The Relationship More Than The Quota.” – Jeff Gitomer Let me first frame this whole blog by stating: Being ...

When it comes to handling delinquent accounts, a logical response is to remove the member’s access to your club and ...

No matter how hard we try, we can't please everyone. Every facility has gotten at least one negative comment at ...

You have questions, we have answers. This month Club Solutions sat down with Dori A. Nugent, the membership director at ...

As 2019 starts, most gyms are figuring out how to retain as many new members as possible after the January ...