Choosing a risk management partner is an important decision. That is why, when it came time to choose an insurance company for his Anytime Fitness franchise, Andy Gundlach went with Markel, a company that was personally recommended by a colleague. Here, Gundlach shares how the partnership has benefited his business.
CS: How were you introduced to Markel, and why did you decide to partner with them?
AG: I heard about Markel from a fellow Anytime Fitness franchisee. I had heard about their responsiveness and competitive pricing, and have been with them ever since.
CS: How has your business benefited as a result of this partnership?
AG: Markel’s responsiveness and accessibility are top notch to any help needed. Also, they have some of the most competitive rates in the industry.
CS: Can you provide a specific example of something you learned or benefited from by partnering with Markel?
AG: As my business has grown to 29 clubs with close to 300 employees, they have helped me with different insurance options to keep my business protected. An example is Employment Practices insurance.
CS: Have you been pleasantly surprised by working with Markel in any way?
AG: Definitely the responsiveness and customer service. Any phone call or email sent is literally responded to in less than an hour. Customer service is very important to this company, and it shows!
CS: What else can you tell other club owners about the benefits of working with Markel?
AG: As a club owner, we are always looking for a great value in a vendor. And Markel delivers extremely competitive priced products along with top notch service. It’s a true win/win.
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Rachel Zabonick-Chonko is the editor-in-chief of Club Solutions Magazine. She can be reached at rachel@peakemedia.com.
