A comprehensive management software is critical for any health club, especially one that’s new to the industry. TSG, a revenue management solution with more than 20 years in the industry, is a perfect option for any new club with integrated payments, as well as complete gym management software.
When Fast Fitness first opened, they partnered with TSG and have stuck with them ever since. Learn from Jenny Embrey, the club’s owner, why TSG has been the perfect partner for a new and growing fitness facility:
JE: Having opened a new business in the fitness industry, we explored various point of sale (POS) systems. We were drawn to TSG because they were an up-and-coming, relatively new company to the US and we were a new business.
JE: TSG offers an easy and efficient way to follow members’ activity and membership schedules.
JE: We have been pleasantly surprised by the friendly customer service team. When any issues came up, TSG was always able to address them quickly.
JE: What we love most is how their system efficiently tracks payment schedules for all members. If there is a discrepancy in the payment schedule, TSG alleviates the human element in having to track member history.
JE: Since opening our business, we have repeatedly reached out to customer service due to day-to-day questions in the TSG system we were not familiar with. Our sales manager has been right there with us the whole time. We feel like we have customer service in our back pocket when needed.
JE: Based on our experience with the program, we recommend TSG for cost-efficiency and effectiveness. TSG wants to see your business succeed, and allows you to focus on other aspects of the gym and leave the membership management to them.
For more information, check out TSG online.