For this customer spotlight, Club Solutions sat down with Daniel Allen, a group fitness instructor and personal trainer at Anytime Fitness in Ypsilanti, Michigan, about his experience partnering with ShapeLog:
How were you introduced to ShapeLog and why did you decide to partner with them?
DA: ShapeLog had an existing partnership prior to my arrival to Anytime Fitness, Ypsilanti. There was something special about their particular program. The participants of the program were the most committed, dedicated and focused in the club. I personally did the program for a few weeks and found that having personal information about my progress drove me to perform better and better.
Why is it so important to deliver data-driven solutions and workouts to members?
DA: The numbers don’t lie — they reflect the truth. The members who utilize our ShapeLog program have the opportunity to set goals and create programs that help track their progress. There are so many unknown variables to consider when it comes to following a worthwhile exercise program. ShapeLog’s reporting lets you monitor and control the quality of a workout by letting you identify and track those variables.
How has ShapeLog’s connected strength enhanced your club’s offerings?
DA: ShapeLog’s Connected Strength has taken the guesswork out of monitoring our members’ progress. Now our personal trainers can analyze their history and make educated decisions when developing exercise programs for individuals. Not everybody progresses the same. Now we can identify strengths and weaknesses and develop our programs accordingly. Group fitness has improved, and the camaraderie at our club has translated to more retention of our members.
How would you describe ShapeLog’s customer service and support?
DA: ShapeLog’s customer service is first class. They’ve ensured our team is well-informed and equipped with the proper knowledge. They’ve ensured we not only have the information, but also the tools to leverage the information to meet our goals. They’ve helped us shape our club to a cutting-edge facility.
What else can you tell other clubs about working with ShapeLog?
DA: Implementing the ShapeLog program at Anytime Fitness has added so much value to our members. Both personal training programs and group fitness classes are now filled with personal and reliable data that drive members to stay committed to our programs.
For more information, call 833.742.7356, email support@shapelog.zendesk.com or visit shapelog.com.
