Each New Year is a chance to reflect on the highs and lows of the past year. Many people use this time to set goals and resolutions for the next 365 days. Below, industry leaders share the biggest lessons they learned in 2019 and their resolutions for 2020:
Stephen Capezzone, CEO, Healthtrax
Learning lessons: “The biggest lesson for me in 2019 was that the biggest challenge in our business isn’t external threats such as the economy, competition or not having all the newest equipment. The biggest challenge is educating our team that culture eats strategy for breakfast, people make the difference and deliver results. External factors don’t determine our culture, we do. The biggest lesson for me was the affirmation that hiring the best people, proving proper training and building corporate culture provides the best return on investment.”
2020 resolution: “My resolution for 2020 is to build on the culture opportunity by personally spending more one-on-one time with the next generation of leaders in our company — providing mentoring, guidance and education to build a strong bench and position our company for future growth.”
Shannon Hudson, founder and CEO, 9Round
Learning lessons: “Our company learned a ton regarding franchise support. This was a huge focus for us in 2019 and we will continue to enhance this area for our franchise system. Implementing online training modules and increasing field visits has been a huge piece for us. With the growth of 9Round we added 10 new heads this year in the corporate office. Between a new general council, franchise business coaches, and accounting heads, we added a lot of great talent to the team.”
2020 resolution: “As a company we are wanting to continue increasing support mechanisms for the system and are working on some top-secret growth avenues. It should be a banner year for us coming up and our team is chomping at the bit.”
Kimberlee White, co-owner and CEO, Jabz Boxing
Learning
lessons: “I had many opportunities this year, and I learned that saying yes to
things also means saying no to things you may feel obligated to do. At the
beginning of the year, I said yes to everything and often started resenting
things I once enjoyed like hanging out with friends, going to business
learning opportunities or seeing a movie. I was so afraid of missing out
on a growth opportunity in business or disappointing my loved ones. After
months of over-committing myself, mentally and physically, I started to struggle
to keep up with daily life. Lesson learned: If you don’t take care of yourself,
no one benefits, including your business, family and friends. Saying no is hard,
but at times is necessary to keep balance in life.”
2020 resolution: “In 2020, I want to focus on self-care and help others do this
as well. I can do this in the Jabz community by educating our clients on taking
care of themselves not only physically, but also mentally and emotionally. My
struggles in 2019 influenced our ‘New Year Stronger You’ challenge of 2020
kicking off at all Jabz studios in January. There are so many different ways to
take care of your ‘whole health’ and it’s important we educate our community on
how to take care of their bodies, be strong physically and mentally and
also to be happy. As CEO of Jabz Boxing, it is important to practice what I
preach, therefore, being more aware of my self-care will be a resolution for me
in 2020.”
