From Service to Engagement: Shawn Stewart’s Blueprint for Fitness Success

In this message to health club owners, Shawn Stewart, the founder and CEO of Fuel Fitness in North Carolina, shares transformative insights on creating meaningful connections in fitness businesses. His core idea revolves around understanding the critical distinction between customer service and customer engagement. Stewart’s advice is a game-changer for fitness businesses aiming to elevate their operations by focusing on authentic relationships — both inside and outside their organizations.