Chris Perkins, the national director of facilities for The Edge Fitness Clubs, has witnessed the brand grow from seven to over 40 locations in his 13 years with the company. As the clubs expanded, so did the need for a more efficient way to manage equipment and facility maintenance across multiple sites. What once relied on manual reporting and inconsistent communication evolved into a streamlined system when The Edge partnered with Woven.
With Woven, equipment issues are now reported in seconds, helping teams address problems quickly and ensuring members always experience a clean, fully functional facility. The platform’s simplicity allows front desk staff and technicians to log issues accurately — often with photos — and track them through resolution. This proactive approach minimizes downtime and keeps the fitness floor in peak condition.
Beyond convenience, the partnership has strengthened internal operations and accountability. From tracking assets and parts to planning maintenance, The Edge team now operates with greater clarity and consistency. Most importantly, these improvements translate directly to the member experience — ensuring every treadmill, weight machine, and piece of equipment is ready for use when members walk through the door.
For The Edge Fitness Clubs, Woven isn’t just a maintenance tool — it’s a partner in creating a seamless, reliable and member-first environment.
