As a result of the COVID-19 pandemic, many fitness businesses are experiencing never-before-seen circumstances, such as putting a pause on billing for weeks or sometimes months on end. According to Craig Cote, the president of ...
Member cancelations are never an easy topic to discuss, and after a global pandemic, those conversations can be even more difficult. While you may be upset about losing a member, it is important to be ...
It takes a lot to run a health club successfully. And while it is important to focus on creating the best experience for your members, it is also vital to ensure you are running your ...
With more than 4,000 debt collection agencies in the U.S., finding a company to handle your past-due accounts isn’t the hard part — the hard part is finding one who “gets it” and can get ...
Most people get into gym ownership because they love fitness, and they want to make money. To quote an old adage, “Choose a job you love and you will never have to work a day ...
When it comes to handling delinquent accounts, a logical response is to remove the member’s access to your club and proceed through collections to get your money. However, as a boost to your club’s culture ...
Q&A with Rick Eff of Sweat PT on their partnership with Paramount Acceptance. Sweat PT boasts 15 locations that is exclusive to the Bailey’s Health and Fitness in the Jacksonville market. How long have you ...
Every business strives to boast the strongest bottom line possible. But many club operators fail to realize the impact club management software (CMS) can have on their club’s success. “Having a CMS partner that understands ...
All gyms, regardless of size, member audience, or service offerings, are businesses at heart. And, in the world of business, getting paid matters. While it can be tempting to turn a blind eye to late ...
Billing and collections can be the most uncomfortable aspect of your business if not handled correctly. Information discrepancies or slightly too aggressive payment collection tactics are at the heart of many negative member experiences, so ...
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