Kill Them With Kindness: How to Respond to Negative Feedback
No matter how hard we try, we can't please everyone. Every facility has gotten at least one negative comment at ...
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Tag: engagement
Standing Out on Social Media Platforms
A strong online presence can create endless opportunities for you and your business. The social media platforms are our drive ...
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Does Your Staff Engage with Your Members?
Do you have difficulty getting your staff to initiate conversation or engage with members? Don’t feel bad — a lot ...
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Why Clubs Should Establish Strong Member-Staff Relationships
Your most powerful engagement tool isn’t necessarily your workouts, equipment or technology — it’s your member-staff relationships. At the end ...
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Best Practices for Instagram Marketing
Instagram is one of the most popular social media platforms, second only to Facebook and YouTube. And according to Hootsuite, ...
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Q&A: Best Practices for Offering Child Care
During summer, seeing more children in your facility is very likely. To better accommodate your youth and family demographic, there’s ...
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How to Create ‘FOMO’ Events
In 2013, the Oxford Dictionary added a new word to its library: FOMO, or Fear Of Missing Out. The acronym ...
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How Members Can Become Social Media Ambassadors
As the industry produces a greater variety of exercises and number of clubs in every market, getting connected with current ...
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