Tag: Member Retention

As an industry, we understand that member recruitment and retention is the key to success. With research showing that 50 ...

From researching a club to join to actually signing a contract and even referring friends or leaving reviews, today’s fitness ...

Members want a personalized experience at a health club. But as club owners and operators, with hundreds of members, it ...

You have questions, we have answers. This month we spoke with Jillian Kingdom, a member services expert at Pura Vida ...