Equipment is one of the biggest costs for a health club. This is unsurprising, when you consider the average cost of a commercial treadmill is around $4,000 per pop — with most clubs offering a dozen or more treadmills.
As a result, it’s important for clubs to protect their investment. Take The Edge Fitness Clubs as an example, which does so through the use of FitnessEMS’ asset management technology.
“It’s the best product available in the industry to fulfill equipment maintenance needs,” said Caitlin Laura, a purchasing assistant for The Edge Fitness Clubs. “With our upcoming growth we need great vendor support and we get that from FitnessEMS.”
According to Laura, The Edge Fitness Clubs was looking for technology that provided status updates and thorough reporting, which they found with FitnessEMS. “We can login at any time and see where a piece of equipment stands,” she said. “It provides great detail for our techs and shows the history on the machine.”
In addition, FitnessEMS allows Laura to access work order history and when she needs it, support. “FitnessEMS offers awesome support when it comes to onboarding clubs,” she said. “They’re always available and willing to help.”
According to Laura, asset management technologies like FitnessEMS do more than just make her job easier. It also decreases the amount of downtime when something goes wrong on a piece of equipment, which ultimately improves the member experience.
“The less equipment is down, the better and happier our member base is,” she said.
For more information on FitnessEMS, visit http://fitnessems.com/.
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Rachel Zabonick-Chonko is the editor-in-chief of Club Solutions Magazine. She can be reached at rachel@peakemedia.com.
