Member retention is one of the primary focuses of all gyms and fitness clubs. The average gym experiences a turnover rate that is up to five times as high as the average membership-based business across ...
2019 was the year for industry partnerships and growth for FitnessEMS. The industry-specific asset management/consulting firm rings in 2020 with great new partnerships, including Matrix, Freemotion and Ecofit. These partnerships include API integrations within systems ...
Equipment is one of the biggest costs for a health club. This is unsurprising, when you consider the average cost of a commercial treadmill is around $4,000 per pop — with most clubs offering a dozen ...
Somewhere along the way to operating your club you’ve encountered some version of these statistics: Price is not the main reason for customer churn; it is actually due to the overall poor quality of service, ...
You’re likely familiar with the story of “The Three Bears,” in which a young girl name Goldilocks tastes three bowls of porridge — one that’s too hot, and one that’s too cold, with the last one ...
The awareness of “asset management” has increased dramatically over the past five years. Operators have honed their ability to create profit and cut overhead to the point there aren’t many areas left for improvement — ...
Whether you operate one club or 50-plus, being able to manage all of your equipment and other assets from one convenient dashboard is a game-changer. FitnessEMS technology allows you to do just that. Julianne Dods, ...
The certified mail package you just received contains two spiral bound books, each about 50 pages. The one on top seems to be a commercial treadmill owner’s manual and the other has the three last ...
FitnessEMS, the fitness industry software company that delivers solutions for health club equipment management and maintenance, has developed a new software that will make running your health club even easier. FitnessEMS with Service Connect is ...
Quickly resolving equipment-specific repair problems is an area where many gyms fail to deliver satisfaction to the customer. With member satisfaction being key to retention, it is apparent that this is an area where many ...
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