Billing and collections software solutions should be intuitive and user-friendly, while delivering accurate reporting, which affords club operators more time to focus on engaging members. An industry-leading software solution, Paramount Acceptance fits this mold exactly.
Here, T. Wayne Alford, the president and CEO of 24e Fitness in the Birmingham, Alabama area, shares why partnering with Paramount Acceptance has been a key component to 24e’s success:
How were you introduced to Paramount Acceptance and why did you decide to partner with them?
WA: Our controller, Adam Galey, had past experience with Paramount Acceptance. He knew we needed a company that would treat us as if we were their only client.
What do your staff love most about Paramount Acceptance?
WA: The reporting — it is easily customizable and incredibly accurate. The ability to drill down from company level data to the individual member makes it easy to track down pertinent information.
Why is it so important to have a great billing and collections partner?
WA: We work hard for our members, and making sure we are not losing them on the backend is crucial to success. Paramount Acceptance has their roots in billing and collections, and partnering with them allows us to focus on what really matters, which is serving our members and helping them achieve their fitness goals.
How would you describe Paramount Acceptance’s customer support?
WA: We feel like they are a member of the team alongside us. They care about our needs and make every effort to help us achieve our objectives.
Why should other club operators consider working with Paramount Acceptance?
WA: If they want to have the peace of mind knowing their members are being taken care of and not just within their health club’s four walls, they should seriously consider what Paramount Acceptance has to offer. It’s one thing to have incredible software, which Paramount Acceptance has, but it’s the folks behind it that makes all the difference.
For more information, check out Paramount Acceptance online.
