Prior to using ClubReady, Twisted Cycle was looking for a software switch. Seth Carver, the CEO, started talking to ClubReady and learned more about its automation chain and the abilities it had compared to their previous partner.
“As a business owner, we’re always trying to capture the attention of our customers and our leads,” said Carver. “How many ways can we get in front of our members/leads to bring value and highlight our business? I liked ClubReady’s ability to assign tasks to my staff. I have a saying inside my company: move the needle. Meaning, there’s some way for us to improve in some area of the business every single day. By assigning tasks it allows me to keep my staff accountable and move the needle.”
Here, Carver shares more on their partnership and why other facilities should consider working with ClubReady.
What do your staff and you love most about ClubReady?
Our staff love the ability to assign tasks and make them complete. Overall, they say the automation change is the best feature.
How has ClubReady benefitted your club and your members?
When we made the switch, we were able to get a better app (PIQ app). This gave our members a much better overall experience.
How would you describe ClubReady’s customer support?
The support from the ClubReady team has been amazing. From Day One our reps have been responsive, worked very close with us and helped us come up with solutions to problems.
Why should other club operators consider working with ClubReady?
The support team has been amazing. If you have an understanding of automation and how an automation chain can benefit your business, then ClubReady makes perfect sense.
