Jesse Lopez, the vice president of growth for XGT Corporate Licensing Group, shares the benefits of partnering with ClubReady.
As the vice president of growth for XGT Corporate Licensing Group and a multi-studio owner, Jesse Lopez understands the challenges that come with managing multiple locations and ensuring consistent growth.
Lopez needed a software partner that provided them solutions and allowed them to streamline their sales process all on one platform. “That’s why partnering with ClubReady was a game-changer for us,” he said.
Here, Lopex shares more on their partnership with ClubReady, how integrating the myFitApp has helped member engagement and more.
Why did you decide to partner with ClubReady — what problem were you looking to solve; or what solution were you looking to incorporate?
We were previously struggling to find an all-in-one solution and, like many others, were relying on multiple softwares to manage our sales process. With ClubReady, we were able to streamline our entire process from lead generation, member journey follow-ups, call tasks, automations and tracking. This keeps our sales team accountable and future-proof as we continue to grow with additional licensees.
What features of ClubReady’s myFitApp have provided the most benefits to your business?
myFitApp has been a phenomenal addition to our lead nurturing and member engagement process. Our team and members love the app’s ability to send push notifications, generate referrals and provide relevant articles and videos. And as a bonus, we have the flexibility to customize the content and appearance to align with each of our locations and future licensees.
Why is it so important to have such a reliable software partner?
ClubReady has been a key factor in our success so far, allowing us to refine our sales process within a single software that can easily be replicated for each licensee. This frees up our time to focus on supporting our licensees in growing their locations.
How would you describe ClubReady’s customer service?
The exceptional customer service provided by the ClubReady team played a significant role in ensuring a smooth conversion when we first started and continues to support us as we evolve our marketing, lead nurturing and member campaigns.
Why should other club operators consider working with ClubReady?
As a studio owner and operator there are numerous responsibilities to manage like staffing, marketing, member retention and prospecting. With ClubReady, we can simplify our operations and focus on what truly matters — helping our members reach their fitness goals and growing the business.
