All posts tagged "operations"
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Helping Your Employees Stay Focused in a Distracting World
Every single one of us is familiar with this scenario: You’re zoned in, focused on important work — and then you get a text. And then...
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Leveraging External Service Providers
As the fitness industry continues to grow to multi-site ownership and operations, consider outsourcing as a strategic step to gaining a competitive advantage. External service providers...
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Why Clubs Should Remove the Barriers to Cancellation
Try as they might, no club has a 100% retention rate — for a variety of reasons, some beyond a club’s control, members will want...
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The Hustle that Led to 9Round’s Success
When starting a fitness business, you’re bound to face a challenge or two. 9Round, which today boasts 800+ locations worldwide, is no different. “The journey...
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The Top 5 Most Important KPIs for Your Fitness Business
You have probably heard the saying in business, “You need to know your numbers.” No matter how much you say it, a lot of business...
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Gold’s Gym El Paso Puts Active Shooter Protocols into Practice
Many people consider the thought of a mass shooting happening in their community to be unimaginable. However, they are a possibility. According to the nonprofit...
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10 Tips from a 10-Plus Year Club Owner
Poet and playwright Oscar Wilde once said, “Experience is the hardest kind of teacher. It gives you the test first and the lesson afterward.” Joe...
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Pivot Now or Fail Later
“Why will Gen Z and those immersed in youth culture wait in line for hours at Supreme for a new product to drop? Because they...
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The Importance of Parking Lot Safety
Parking lot safety is imperative for health clubs. Your average member could be inside your facility for at least an hour, and without the proper...
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Retention: The Consequence of Usage and Intentional Design
“Repeat business or behavior can be bribed. Loyalty has to be earned.” – Janet Robinson Let’s start with how I will end this blog: retention...
