Tag: operations

Infrastructure investments, flagship facilities and franchise expansion signal a strategic approach to national scale. The fitness industry continues to balance ...

At 24 Hour Fitness, the 65-and-older demographic now represents more than 200,000 members. It’s one of the company’s fastest-growing segments, ...

For decades, the general manager role has been a cornerstone of health club operations. It’s the position owners lean on ...

Fitness facility design has shifted in recent years, moving away from crowded, equipment-heavy floors toward more intentional, experience-driven spaces. Insights ...

In today's fitness industry, a loose cable, missing checklist or expired video clip can carry consequences far beyond the gym ...

In an industry driven by attrition rates and length of stay, a shift is underway. Club operators are realizing that ...

As fitness brands expand, the operational gaps between locations can widen faster than most leaders expect. Matt Goebel, CEO and ...

In today’s fitness industry, member experience drives everything: retention, referrals, revenue and reputation. Clubs invest in equipment, programming and technology, ...