All posts tagged "operations"
-
Tough Conversations: Best Practices for Giving Employee Feedback
From time to time, you’ll need to have a tough conversation with an employee. Maybe you have to provide constructive criticism, or maybe you have...
-
Sales: Prioritize Volume Over Closing Rates for Greater Success
“It’s not about having the right opportunities. It’s about handling the opportunities right.” —Mark Hunter It’s shocking how often during a site evaluation I hear...
-
Time, Money and Results: How Clubs Get More of Each
With the top clubs in the industry emphasizing more service-driven activities as opposed to sales-driven activities, it’s easy to understand club operators are finding it...
-
Designing an Efficient, Dynamic Functional Training Space Requires Multiple Perspectives
Renovating or redesigning your facility to create a functional training space? Be sure not to overlook the most critical perspective — that of your existing...
-
Does HIPAA Apply to Health Clubs?
Businesses constantly seek new opportunities; health clubs are no exception. They are expanding into wellness and healthcare by providing: Membership benefits to insurers and managed...
-
Tips for Success for Startup Gyms
Expansions by larger franchises are common in the fitness industry — less common is a startup club carving out its own niche and establishing sustainable...
-
Clean Up Your Gym’s Act
“No one likes to workout in a dirty gym.” According to Anton Conlon, the COO of Gold’s Gym El Paso in Texas, this may seem...
-
Conduct a Better Membership Tour Using the Peak-End Rule
So, you have finally come to the realization that you need to improve your membership tour process, if you even have one to begin with....
-
Why Collections is Still Important for Your Gym
All gyms, regardless of size, member audience, or service offerings, are businesses at heart. And, in the world of business, getting paid matters. While it...
-
Best Practices for Implementing New Technology
Gone are the days where the largest advancement in technology for a fitness facility was the latest version of a treadmill or new weight machines....
