A merchant chargeback, also known as a collaboration dispute, occurs when a member contacts their card-issuing bank to make a claim against a charge that appears...
Read moreEvery month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the September issue, the conversation features Missy...
Read moreAndrew Lingelbach, training program manager and manager on duty at Merritt Clubs, has been a great influence on fellow coworkers and members in a little...
Read moreTransformation is a central aspect of life. For caterpillars, this process is called metamorphosis, in which the insect undergoes a remarkable transformation into an entirely...
Read moreTurnover is natural for any health club. A variety of factors beyond a gym’s control — moving away, a change in income or birth of a...
Read moreGroup X has remained popular for health clubs for one reason: the sense of community it inherently provides. Through Group X, members are able to connect...
Read moreAs a health club, you are an extension of the community you reside in. At least that’s how Tate Metcalf, the owner of Sisters Athletic Club...
Read moreHave you ever wondered why 90 percent of the mail you leaf through at home is promotional material? It may seem like a random assortment of...
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