Operations

When it comes to running a club, many operators feel confident in their equipment, group fitness offerings, and the day-to-day experience they provide members. But...

Effective leadership is the backbone of any successful gym. It plays a pivotal role in both retaining current members and attracting new ones known as...

August 2025 Club of the Month, presented by Mindbody MIYU, Falls Church, Virginia, est. 2023 MIYU is more than a fitness studio — it’s a space for...

The hospitality industry has mastered guest satisfaction — its time health clubs followed suit. It’s often said that the fitness industry is a people business...

Explore the top benefits of AI in health and fitness clubs, from automating operations to enhancing personal training and driving member engagement. AI is no...

When you think of the health and fitness industry’s biggest challenges a few things may come to mind — political advocacy, getting members to spend more...

With cancellations under new scrutiny, smart operators are using this moment to build trust, gather insights and boost retention. Sean Kirby, the VP of sales...

Sean Kirby, the vice president of sales at Jonas Fitness, shares tips on how to prep for Click to Cancel. In July 2025, the Federal...