Alex Wolf, the vice president of customer success at Swift Financial Services, shares how clubs can reimagine their collections process. Consider this: a 5% increase in customer retention can increase your revenue by 25%-95%. The ...
Just thinking about collections is enough to get gym owners and members more than a little worked up. While for decades, collections were a necessary evil in the fitness industry, gyms and studios are increasingly ...
With more than 4,000 debt collection agencies in the U.S., finding a company to handle your past-due accounts isn’t the hard part — the hard part is finding one who “gets it” and can get ...