Tag: customer service

Maria Gonzalez, the CEO of ClubFitness Greensboro, shares how you can continue serving your community through the COVID-19 pandemic. Through ...

Jack Robertson, the managing partner of Crunch Fitness in Hoover, Alabama, shares how the Matrix Fitness team made the purchasing ...

Universal Athletic Club needed a join online option, as well as a better app for their members and employees to ...

The quest for discovering the most effective way to serve our members and guests may never be more daunting than ...

I remember March 18. It was the day our club went dark, due to stay at home orders. We closed ...

Even in our digital world, the phone is a critical customer service and marketing channel. No matter how many paid ...