Mark Miller, the COO of Merritt Clubs, shares segmenting strategies for success and how to deal with different membership groups in 2021. In my last column, I talked about how as we continue through 2021 ...
The impact on our industry because of COVID-19 has been nothing short of game-changing. However, that does not mean we are finished. Better yet, this is an opportunity to make a truly meaningful impact on our ...
The quest for discovering the most effective way to serve our members and guests may never be more daunting than in today’s world. COVID-19 has instilled fear, anxiety and panic in the hearts of millions. ...