When: September 23 at 2:00 p.m. ET In partnership with IHRSA, REX Roundtables and Club Solutions Magazine, we bring to you a weekly virtual roundtable series aimed at helping you navigate through the COVID-19 crisis. ...
Women leaders share a glimpse of what it’s like to be a mover and shaker in the industry. Michele Wong, the COO of Active Wellness What is the biggest challenge facing leaders today? MW: In ...
When it comes to driving financial performance, fitness operators usually start by asking: How can I get more members? How can I improve member retention? How can I increase member spend? The common theme in ...
High member churn is a perennial problem in the fitness industry, but as we all know, COVID-19 has triggered unprecedented mass cancelations. While it can be difficult to see now, canceled members will eventually return ...
Every month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the September issue, the conversation features Trina Gray, the owner of Bay Athletic Club. 1. How did you get started in the ...
Not many tech companies can claim to also be health club operators. MXM, Medallia’s Partner to the Fitness Industry, can. The company is made up of a team of people who have operated health clubs for ...
Screams from all around. The sun beating down, intensifying the smell of greasy food. Creepy oversized stuffed animals. People hunched over garbage cans just outside the exits to a ride. Alright you get the picture ...
As a result of the coronavirus, the club world was shaken to its core. Our facilities were left dark, cold and empty for months. While they will likely never be the same, our clubs will ...
This month we sat down with Cher Harris, the general manager of The Houstonian Club, to discuss hospitality. Do you feel the fitness industry and hospitality go hand in hand? CH: Hospitality is defined by ...
Every month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the June issue, the conversation features Jason Reinhardt, the owner of Go M.A.D. Fitness. 1. How did you get started ...
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