Tag: Member Experience

Despite what your weather app is telling you, it’s spring (or at least a month with several confirmed sightings of ...

Every month, Club Solutions Magazine shines a spotlight on the fitness industry’s Front-Line All Stars — those employees who embody their ...

Stone Creek Club & Spa in Covington, Louisiana, has added a new amenity for members: The Fitness Trail, an outdoor ...

Why the future of fitness is virtual, and how to make it a solution — not just an offering.  The ...

In southeast Jacksonville, Florida, Pulse Fitness is changing lives on a personal level. At 6,500 square feet, the gym has ...

My focus on the power of group fitness continues this month, as I keep finding research to support it. My ...

A common retention strategy is to encourage members to be involved in specific areas of the club. The idea is ...

How long does it take to make a first impression? One second, fifteen seconds, one minute or five minutes? If ...