Rochester Athletic Club: Member Experience First
June 3, 2021
Why Rochester Athletic Club filters all decisions through the mission statement “Member Experience First,” and how this has led to their success. Every gym has a purpose, unspoken or otherwise. For Rochester Athletic Club (RAC) ...
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Member Retention: The Importance of Relationships
June 3, 2021
Two health clubs share how to be successful at member retention through communication and a great club culture. Due to the huge losses of the pandemic, it’s more important than ever for your club to ...
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Can Clubs Be More Welcoming?
June 3, 2021
Sean Ellis Hussey, the content experience specialist at Club Automation, shares three ideas for creating a welcoming club in your community. While plenty of people care about the presence of a fitness club in their ...
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