All posts tagged "Member Experience"
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The Entertainment Economy Meets Experiential Fitness
Why the future of fitness is virtual, and how to make it a solution — not just an offering. The history of the fitness industry...
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Valuing Individuals at Pulse Fitness
In southeast Jacksonville, Florida, Pulse Fitness is changing lives on a personal level. At 6,500 square feet, the gym has a slim capacity compared to...
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The Power of Fit Relationships for Healthy Aging
My focus on the power of group fitness continues this month, as I keep finding research to support it. My latest discovery came out of...
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Building Retention Inside Out
A common retention strategy is to encourage members to be involved in specific areas of the club. The idea is to get them participating in...
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Tips for Making a Great First Impression
How long does it take to make a first impression? One second, fifteen seconds, one minute or five minutes? If you answered one second or...
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The Bottom Line: 10 Questions with Cail Morrison
Every month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the April issue, the conversation features Cail...
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Best Practices for Fire Emergency Protocols
There are many components to a successful health club, from equipment to staff to the design of the facility. But what often go overlooked are...
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Make a Splash: Trending in Aquatics
As a health club, your goal is to ultimately stand out from other gyms in your area. And one amenity which is integral to differentiation...
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From Paralegal to Personal Trainer to Club Owner
Carmen Sturniolo was always in good shape. An athlete in high school and dedicated to consistent workouts throughout college, he kept himself healthy. And as...
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Retention is All about Communication
Most health clubs across the U.S. are truly committed to developing strong retention programs. Similarly, many of these clubs also do many activities and have...
